Shipping policy

Shipping Policy

  • All orders are processed within 2 to 5 business days (excluding weekends, holidays, and custom orders) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

    For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

    If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at lenagrace1designs@gmail.com with your name and order number, and we will look into it for you.

  • Note: All items are handmade special orders can take 2-3 weeks to ship